Innovation in Action
Innovation takes all shapes and sizes. Below is a selection of innovations from the third sector that are in various stages of development.
ClickGo is an innovative, accessible online tool developed by Carr Gomm and Planys Mobile to empower people to self-direct their social care support. With the principles of personalisation at its heart, the project aims to make choice, control and independence a reality for everyone, regardless of support needs or support provider.
ClickGo users can securely log in to the website to manage all aspects of their care. They can access their real-time support schedule (complete with photographs and profiles of their support workers) whenever they choose and can send appointment requests to their provider.
The budget tracker enables users to take ownership of their individualised social care budget, while the outcomes tracker allows them to record their progress and create a body of evidence to share at reviews. ClickGo was piloted in 2012, gathering feedback and suggestions from around 100 people to iteratively develop the tool over three years.
“ClickGo is simple to work and means I don’t have to worry about things. I can see my calendar, support visits and staff all on the tablet!” – Jane, Dundee
The pilot’s success helped secure funding from Google and the Scottish Government to create an improved version of ClickGo that is now available to everyone.
Revive MS Support is a centre of expertise for the treatment of Multiple Sclerosis. Initially just offering hyperbaric oxygen treatment, the centre has expanded to include a huge array of services to support people living with MS. Having such a multidisciplinary team of clinicians co-located in a single centre allows for integrated, person centred services. It also means that Revive contains unrivalled expertise in the practical treatment of MS through the concentration and diversity of the professionals there. ARMSS aims to be an online consultation service that will increase the geographical spread of the people accessing Revive, decrease the number of missed/cancelled appointments due to accessibility issues and increase the overall number of referrals taken.