People power to help design GP digital services

Logo - OurGP: Designing GP Digital Services, TogetherA ground-breaking ‘co-design’ project (‘Our GP’) supporting people across Scotland to develop their ideas for the future of GP online services begins today (17 August 2016).

While some GP practices already offer online booking of appointments and repeat prescription orders, this project will involve citizens as partners (along with GP practice staff) to generate their thoughts and designs for the additional digital services that they want.

The Scottish Government funded project, which will also help people to set up prototypes of innovative digital services, is being run by the Health and Social Care Alliance Scotland (the ALLIANCE) alongside co-design agency mHabitat.

Ian Welsh, Chief Executive of the ALLIANCE said: “This forward thinking initiative can help to design healthcare which better addresses the needs of people from right across the country. Our ethos is that services should be created and designed with people as partners, and co-design offers an approach with empowerment at its core. Everyone has a contribution to make in transforming our health and social care support and services and creating a future in which people have a strong voice and enjoy their right to live well.”

mHabitat said “We are thrilled to be working with the ALLIANCE, Scottish Government, citizens and primary care services on this innovative project. Citizens and practice staff will be able to get involved in our engaging and fun co-design activities. We use evidence focused, clinically informed ways of creating people driven digital innovations and actively encourage people from a wide range of communities in Scotland to come and join us.”

Health Secretary Shona Robison said “We are committed to engaging with service users and seeking their participation in the design and delivery of public services. We have a long-standing close-working relationship with the ALLIANCE and are delighted to be working with them and mHabitat on this exciting and innovative approach to transforming GP digital services”.

More information on the project is available on the website and people will be able to participate through a range of activity including co-design workshops, roadshow events and via social media.

[Originally published on the ALLIANCE website]

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